CompTIA A+ 220-1202 (V15) Core 2 Study Guide & Exam Tests

Study Guide Content

Introduction

Introduction to the CompTIA A+ Core 2 (220-1202) Certification

Chapter 1: Operating Systems

1.1 Explain common operating system (OS) types and their purposes

1.2 Given a scenario, perform OS installations and upgrades in a diverse environment

1.3 Compare and contrast basic features of Microsoft Windows editions

1.4 Given a scenario, use Microsoft Windows operating system features and tools

1.5 Given a scenario, use the appropriate Microsoft command-line tools

1.6 Given a scenario, configure Microsoft Windows settings

1.7 Given a scenario, configure Microsoft Windows networking features on a client/desktop

1.8 Explain common features and tools of the macOS/desktop operating system

1.9 Identify common features and tools of the Linux client/desktop operating system

1.10 Given a scenario, install applications according to requirements

1.11 Given a scenario, install and configure cloud-based productivity tools

Chapter 2: Security

2.1 Summarize various security measures and their purposes

2.2 Given a scenario, configure and apply basic Microsoft Windows OS security settings

2.3 Compare and contrast wireless security protocols and authentication methods

2.4 Summarize types of malware and tools/methods for detection, removal, and prevention

2.5 Compare and contrast common social engineering attacks, threats, and vulnerabilities

2.6 Given a scenario, implement procedures for basic small office/home office (SOHO) malware removal

2.7 Given a scenario, apply workstation security options and hardening techniques

2.8 Given a scenario, apply common methods for securing mobile devices

2.9 Compare and contrast common data destruction and disposal methods

2.10 Given a scenario, apply security settings on SOHO wireless and wired networks

2.11 Given a scenario, configure relevant security settings in a browser

Chapter 3: Software Troubleshooting

3.1 Given a scenario, troubleshoot common Windows OS issues

3.2 Given a scenario, troubleshoot common mobile OS and application issues

3.3 Given a scenario, troubleshoot common mobile OS and application security issues

3.4 Given a scenario, troubleshoot common personal computer (PC) security issues

Chapter 4: Operational Procedures

4.1 Given a scenario, implement best practices associated with documentation and support systems information management

4.2 Given a scenario, apply change management procedures

4.3 Given a scenario, implement workstation backup and recovery methods

4.4 Given a scenario, use common safety procedures

4.5 Summarize environmental impacts and local environment controls

4.6 Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts

4.7 Given a scenario, use proper communication techniques and professionalism

4.8 Explain the basics of scripting

4.9 Given a scenario, use remote access technologies

4.10 Explain basic concepts related to artificial intelligence (AI)